Preferred method to get started is to use our 5 Minute Install by utilizing our pre-built Amazon AMI. Review this article on how to set it up. After getting familiar with the system you could then give a self installation a shot should you want to self host or use a different platform. You can download the latest source tarball here Download OpenAnswer.
To help you get started setting up your new OpenAnswer environment, we’ve compiled a detailed series of guides to assist you in setting your call center free. To download the installation guide, click here.
For more role-specific, detailed documentation for operators, managers, systems administrators and call center owners, please fill out the form below to download the entire set of user guides.
Prefer Video Guides?
We’ve produced a series of videos to help guide you through setup and installation of OpenAnswer. Watch the videos here.
VoiceNation would like to share our world-class documentation with you to help you on your mission to install OpenAnswer in your own environment. We’ve had this documentation professionally compiled by a team of tech writers and developers so that you can deploy OpenAnswer with ease.
To access the complete documentation please enter your details below and a link will be immediately available to you to access your download.
Documentation guides are in high-quality PDF format and include:
- User Guide for IT & System Administrators, Installers and Maintainers
- User Guide for Call Center Admininstrators, Supervisors and Trainers
- User Guide for Call Center Phone Operators and Agents
- User Guide for Call Center Business Owners and General Management
Licensing Restrictions: Documentation guides are not for reproduction or redistribution. Documentation content is copyright protected and VoiceNation retains all rights. OpenAnswer software is licensed open source under AGPL v3.