OpenAnswer Support by Cirravox
Looking for OpenAnswer support? You’re in luck! OpenAnswer is maintained and supported by the good folks at Cirravox. Free community support is always available in the OpenAnswer forum and in you might find what you’re looking for in the documentation. More information on paid support plans and options from Cirravox can be found below.
5 Minute OpenAnswer Install
Want to quickly kick the OA tires? Give our AWS (Amazon Web Services) AMI image of OpenAnswer a try…it’s 100% Free! We don’t charge for using the AMI. It’s a ready to go version of the complete system. OpenAnswer, OpenQview, OpenConnector, FreePBX, and Asterisk! Get the AMI
Paid Support Options from Cirravox
Are you ready to make the switch to OpenAnswer but you want to have the experts at Cirravox available to support your installation? Look no further! Below are some premium support plans offered by Cirravox. All plans include initial consultation and full installation anywhere within the US. Please contact us for details on premium support of international installations.
|Cirravox Support Level||Bronze||Silver||Gold|
|Supported System Installation (servers)||1||1||3|
|Support Agreement Term (months)||6||12||12|
|Initial Consultation / Planning||Included||Included||Included|
|PROBLEM RESOLUTION SUPPORT|
|Telephone Access Hours||M-F, 8-5 EST||M-F, 8-5 EST||24/7/365|
|Web Case Management||Included||Included||Included|
|Web Case Initial Response Time||48 hours||24 hours||4 hours|
|By purchasing you agree to the Cirravox Support Terms. Please make sure to completely read before purchasing!|
Cirravox is a company located in Buford, Georgia that specializes in cloud hosted call center software. They maintain the OpenAnswer repository and have deployed OpenAnswer in multiple locations across the US. For questions or comments for Cirravox please email email@example.com.