OpenAnswer Support by Cirravox

Looking for OpenAnswer support? You’re in luck! OpenAnswer is maintained and supported by the good folks at Cirravox. Free community support is always available in the OpenAnswer forum and in you might find what you’re looking for in the documentation. More information on paid support plans and options from Cirravox can be found below.

5 Minute OpenAnswer Install

Want to quickly kick the OA tires? Give our AWS (Amazon Web Services) AMI image of OpenAnswer a try…it’s 100% Free! We don’t charge for using the AMI. It’s a ready to go version of the complete system. OpenAnswer, OpenQview, OpenConnector, FreePBX, and Asterisk! Get the AMI

 


Paid Support Options from Cirravox

Are you ready to make the switch to OpenAnswer but you want to have the experts at Cirravox available to support your installation? Look no further! Below are some premium support plans offered by Cirravox. All plans include initial consultation and full installation anywhere within the US.  Please contact us for details on premium support of international installations.

 

Cirravox Support Level Bronze Silver Gold
BASICS
Supported System Installation (servers) 1 1 3
Support Agreement Term (months) 6 12 12
Initial Consultation / Planning Included Included Included
SUPPORTED SOFTWARE
OpenAnswer Included Included Included
PROBLEM RESOLUTION SUPPORT
Support Cases 2 5 10
Remote Troubleshooting Included Included Included
Telephone Access Hours M-F, 8-5 EST M-F, 8-5 EST 24/7/365
Web Case Management Included Included Included
Web Case Initial Response Time 48 hours 24 hours 4 hours
By purchasing you agree to the Cirravox Support Terms. Please make sure to completely read before purchasing!
PRICING
$5000 $7500 $15000

 

Cirravox is a company located in Buford, Georgia that specializes in cloud hosted call center software.  They maintain the OpenAnswer repository and have deployed OpenAnswer in multiple locations across the US.  For questions or comments for Cirravox please email info@cirravox.com.